TeleTalk should reduce call charge

15 January 2012, 18:00 PM

Nur Jahan, Chittagong

I am a subscriber of state-owned mobile operator, TeleTalk. I thought that it would be cheaper and the service would be much better than other operators, forgetting that for state-owned institutions nothing runs as it should. I bought the SIM with a high price. The call charge of TeleTalk is 1.33 per minute, which is much higher than other operators. It is very disappointing and objectionable. According to a report published in The Daily Star, leading telecom operator GrameenPhone is still ahead with 3.61 crore users whereas Teletalk has only 11.98 lakh subscribers. Teletalk also lost 9,000 connections. If nothing is done to improve its service and unless the call charge is brought down, Teletalk will lose many more users. So, the government must take steps to develop its service, lower the call charge and improve its network coverage.