Discourtesy of KA staff

A few days ago, I along with five Bangladeshi doctors was coming back to Dhaka from Tehran via Kuwait Airways (KA) by flight no. KU/283. We had attended an international conference where we were invited as international lecturers. When the flight started from Kuwait, the chief cabin crew started announcing in English and Hindi/ Urdu. The passengers were mostly Bangladeshi expatriates. We called one of the cabin crews and asked why the announcement shouldn't be given also in Bangla since it was a Dhaka bound flight and most of the passengers were Bangla speaking. The chief crew said they didn't have any Bangla speaking crew; if we wanted to file a complaint it could be done in the form supplied. I wrote a complaint to the captain. A few minutes later the chief crew showed up. She said that the captain had read the complaint and warned us not to make noise and if we said anything more, he would take us back to Tehran and hand us over to the police. We got scared and didn't say anything else. 

We have heard from some Bangladeshis who are regular passengers of Kuwait Airways that the Pakistani, Indian and Kuwati staff always behave in a discourteous way with the Bangladeshis. Is this a fair policy by an international airline?

Prof. Dr. Md. Zillur Rahman
Director and consultant
United Hospitals Ltd., Gulshan, Dhaka