Pubali Bank, ACI Logistics tie up to enhance digital payments

Pubali Bank PLC yesterday signed a memorandum of understanding (MoU) with ACI Logistics Limited (Shwapno), a leading retail chain in Bangladesh.

Under this strategic partnership, the two organisations will jointly work on enhancing customer service, driving marketing innovation, integrating customer relationship management (CRM) systems, and launching co-branded campaign initiatives.

Mohammad Ali, managing director and chief executive officer of Pubali Bank PLC, and Sabbir Hasan Nasir, managing director of ACI Logistics Limited, signed the MoU in Dhaka, according to a press release.

Speaking on the occasion, Ali said the MoU would open a new horizon of long-term cooperation between the two institutions. He noted that by improving customer service and offering innovative banking facilities, both organisations would be able to build a strong value chain together.

“Through marketing innovation, improved CRM integration, and co-branded initiatives, more modern services can be ensured for customers,” he added.

The collaboration between the banking and retail sectors will make everyday transactions easier and more cost-effective through digital payments, loyalty benefits, and special offers, while also creating new opportunities for employees of both organisations, the release added.

Md Shahnewaz Khan, deputy managing director of the bank, and Abu Hasan Zaman, director (treasury, finance and planning) of ACI PLC, attended the programme.

AKM Abdur Rakib, general manager and head of the Dhaka North region of the bank; Md Shahin Shahria, general manager of Mohakhali Corporate Branch; Md Rabiul Alam, deputy general manager and head of the alternative delivery channel division; Nigar Sultana, deputy general manager of Dhanmondi Branch; Md Moniruzzaman, deputy general manager of Gulshan Circle-1 Corporate Branch; and Mohammad Mizanur Rahman, assistant general manager, along with senior executives from both organisations, businessmen and customers, were also present.