Wasa customers to get account books
Dhaka Water and Sewerage Authority (Wasa) is going to introduce account books for customers and identity cards for revenue inspectors in a bid to stop harassment of clients, increase revenue and reduce system loss.
Revenue Zone-3 will come under the system in the first leg from March 10, Wasa sources said yesterday.
The source said, the authorities would provide an account book to every customer to stop harassment, particularly from inflated bills.
Revenue inspectors would put in record the water used by the customer and the corresponding bills in the book of account in a particular day of the month.
This will be considered as the final bill for the use of water.
At the same time, Wasa inspectors would be given identity cards to avoid misuse of their identity by any third person.
The customers now stand at 1,15,000 and the system loss is about 40 per cent.
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