Bangladesh Bank, Bank Asia hold customer awareness week, Chattogram

Bangladesh Bank, in association with Bank Asia PLC, recently organised "Customer Awareness Week, Chattogram-2025" in Cox's Bazar to enhance banking awareness among customers.

More than 120 officials from banks and financial institutions across the Chattogram division attended the event.

Md Niamul Kabir, executive director of Bangladesh Bank, attended the programme as the chief guest, according to a press release.

In his remarks, Kabir said customers are the lifeblood of banking services and emphasised that customer awareness, alongside bankers' responsibilities, is crucial for the proper execution of banking operations.

He urged bankers to remain vigilant in ensuring quality customer service and to take greater responsibility in raising customer awareness.

Md Mokbul Hossain, executive director of the central bank; Muhammad Mohsin Hossaini, director of the Financial Integrity and Customer Services Department; and Mirza Azhar Ahmad, deputy managing director of Bank Asia PLC, attended the event as special guests.

Munir Ahmed Chowdhury, director of the Financial Integrity and Customer Services Department at Bangladesh Bank, presided over the programme.

Bangladesh Bank said a series of awareness activities and programmes will be held throughout the week to encourage customers to practise safe and informed banking.