Regaining clients’ trust a must for insurance: FBCCI

Star Business Report

The insurance sector should focus more on increasing awareness and regaining customers' trust for the sake of the industry's development, FBCCI President Md Jashim Uddin said yesterday.

The chief of the Federation of Bangladesh Chambers of Commerce and Industries (FBCCI) made the call at the first meeting of the FBCCI's standing committee on insurance held at its headquarters in Dhaka.

"Insurance is one of the important sectors of the country's economy. However, a big challenge for this sector is a lack of confidence," Jashim Uddin said.

"We have to find a solution to get out of this situation. All concerned in this sector should play an active role to change customers' negative perceptions of the insurance industry."

Bangladesh is yet to fully utilise the possibilities of its insurance sector and there is no alternative to developing skilled manpower for future growth of the sector, he said.

MA Momen, vice-president of the FBCCI, said the time has changed, so it is very important now to go for the modernisation of the insurance sector.

He also advised attracting new customers by introducing striking ideas, products and services.

Md Amin Helaly, vice-president of FBCCI, AKM Monirul Haque, director-in-charge of the FBCCI committee on insurance, and Faridunnahar Laily, chairman of the committee, also spoke.