Qcoom refunds Tk 224cr to customers

Qcoom has refunded Tk 224 crore to customers out of Tk 397 crore, ‍according to a press release sent by the e-commerce platform on yesterday. 

It said the company returned the advance payments made against 18,432 orders till October 12 this year, according to a letter signed by Al Beruni, general manager at Foster Payment.

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In the statement, Qcoom officials pledged to refund all dues worth of Tk 7.63 crore within the next three months.

Commerce Secretary Tapan Kanti Ghosh started the refund process by returning Tk 40 lakh to 20 customers on January 24.

Qcoom CEO Md Ripon Mia said the platform has resumed operations with cooperation of companies, small and medium enterprise merchants and customers.

"Amidst challenges in restarting, I will try my best to restore confidence in the e-commerce industry and create a customer-friendly e-commerce platform," he said in the statement.

Qcoom started its journey in February 2020. Like Evaly, they were selling products below the market price offering huge discounts. The company also promised to deliver products to customers within 2 to 15 days if advance payments were made.

Police arrested the CEO last October in a case filed by a customer accusing him of committing fraudulence. He was released from prison on bail last April.