MetLife customers claimed Tk 2,548cr last year

MetLife Bangladesh's policyholders received Tk 2,548 crore from their insurance policies in 2022. 

This includes amounts received from maturity and partial maturity and claims from loss of life and medical expenses.

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In the past five years till 2022, MetLife Bangladesh cumulatively settled claims of Tk 7,550 crore, said a press release.

"We have improved our efficiency in settling claims quickly and more conveniently. Confidence in the insurance sector will strengthen significantly when customers receive their claims without any hassle," said Ala Ahmad, chief executive officer of the insurer.

The life insurance company has enabled an online claims submission platform where customers can easily submit their claims forms and required documents online.

Now two out of every three customers submit their claims using this platform, resulting in the process of getting insurance claims becoming much easier.