Make financial inclusion Bangladesh’s next mission

While Bangladesh has made remarkable strides in expanding access to financial services, ensuring that individuals and businesses can fully participate in and benefit from the formal financial system will define the next chapter of the country’s development journey.

According to a June 2026 report by the Bangladesh Bank, domestic credit card usage increased by 43.24 percent between June 2025 and June 2026, illustrating how rapidly payment behaviour is evolving among existing users. This is a meaningful signal of momentum. Yet financial inclusion is about more than increasing transaction activity among those already inside the formal system. The question today is how widely people and businesses across Bangladesh can participate in that system and use it to transact, save, grow businesses and build economic resilience. In that sense, financial inclusion is not only a social objective; it is an economic growth imperative, one that shapes how resilient households and enterprises are in the face of shocks, and how effectively capital reaches the people who can put it to productive use.

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Much of that opportunity lies in reducing reliance on cash. Bangladesh Bank’s latest annual report shows that cash accounted for 67.2 percent of total transaction value in 2025, while digital payment channels represented 32.8 percent. Meanwhile, transaction volume through cards increased by 91 percent between July 2021 and June 2026, underscoring the longer-term shift towards card-based payments even as cash retains a substantial share of everyday commerce.

If the last decade was about building Bangladesh’s digital payments ecosystem, the next should be about ensuring every Bangladeshi can participate fully in it and access financial freedom.

Closing that gap will not happen overnight, but it is a clear and achievable opportunity. Making cards, POS devices, and QR acceptance infrastructure more affordable can help extend this progress across the mass market and encourage wider merchant acceptance, particularly among small retailers and businesses for whom the upfront cost of digital acceptance remains a real barrier. At the same time, well-designed, time-bound incentives for small merchants and consumers, particularly first-time and occasional users, can help turn digital payments into a habit rather than an alternative, nudging behaviour at the margin where it matters most.

Ensuring that inclusion reaches everyone, especially women, must be a national priority. Payroll digitisation has already demonstrated its transformative potential among Bangladesh’s four million ready-made garment workers, most of whom are women, for whom receiving wages digitally becomes far more than a change in payment method. It becomes a gateway to savings, a credit scoring history and greater financial security, benefits that ripple outwards into households and communities. Extending similar solutions to freelancers and SME workers, groups often left at the margins of formal finance, can bring these same benefits to even more people as Bangladesh’s economy continues to diversify.

Government-led programmes are playing their part too. Initiatives such as the Family Card and Farmer’s Card, which channel social safety net disbursements through open-loop digital systems, are similarly helping reach citizens who may not otherwise enter the formal financial system, demonstrating that public and private infrastructure can reinforce one another when designed to work together.

None of this requires reinventing the wheel. It requires keeping financial inclusion, rather than transaction volume alone, at the centre of policy and industry priorities, and sustaining the collaboration between regulators, financial institutions and technology partners that has brought the country this far. Mastercard remains committed to supporting this journey by strengthening the connected infrastructure that enables banks, fintechs, businesses and government programmes to operate together seamlessly. If the last decade was about building Bangladesh’s digital payments ecosystem, the next should be about ensuring every Bangladeshi can participate fully in it and access financial freedom.

The writer is Mastercard’s country manager for Bangladesh