Mercantile Bank to remain closed for five days

All banking services of Mercantile Bank Limited will remain suspended from October 1 to 5 due to the upgradation of the core banking software T-24, duly approved by Bangladesh Bank.

During this period, all kinds of banking services including ATM booth, debit card services, internet banking, digital banking (MBL Rainbow), Islamic banking and agent banking will remain suspended, a press release said.

But the bank's credit and prepaid cardholders could be withdrawn cash using other banks' ATMs.

Mobile banking services (My Cash) will also remain active during the period. Md. Quamrul Islam Chowdhury, managing director and CEO of the bank, apologises to the customers for the inconvenience.

"MBL will be able to ensure more secured and efficient banking services to its customers. Mercantile Bank as a third generation bank is ensuring services with 150 branches and 19 sub-branches in which 45 branches provide Islamic Banking services with different Islamic Banking Windows," he said.

In addition, Mercantile Bank operates 187 ATM booths, 20 CDMs and 126 agent banking outlets countrywide to facilitate its banking services.