BRAC Bank, MetLife partner to enable seamless payments across all channels

BRAC Bank PLC has entered into a strategic partnership agreement with MetLife Bangladesh to simplify and streamline insurance premium payments for MetLife policyholders across both digital and physical banking channels.

Through this collaboration, MetLife customers will be able to pay their premiums via BRAC Bank's branches, sub-branches, agent banking outlets, ASTHA internet banking, payment gateways, ATMs/CDMs, and through direct debit instructions.

The integration is enabled by real-time API connectivity between the two institutions, ensuring instant payment reflection, faster reconciliation, and enhanced operational transparency, according to a press release.

Tareq Refat Ullah Khan, managing director and CEO of BRAC Bank PLC, and Ala Ahmad, chief executive officer of MetLife Bangladesh, signed an agreement in this regard at a ceremony held in Dhaka recently.

Khan said, "This partnership reaffirms BRAC Bank's commitment to advancing digital financial solutions and driving ecosystem interoperability."

"By enabling MetLife customers to make premium payments through our extensive channel network, we are enhancing convenience and contributing to a more cashless, connected Bangladesh," he added.

Ahmad remarked, "Our aim is to help more people access the world-class benefits of insurance. This seamless payment experience with BRAC Bank will ensure greater convenience for customers and strengthen trust in digital financial services."

The partnership marks another milestone in strengthening cross-institution collaboration for a more interoperable and future-ready financial services landscape in Bangladesh, the release added.