National Bank launches ‘Remittance Cash Payment Automation’ system

National Bank PLC has launched the "Remittance Cash Payment Automation" system, marking a bold step forward in the bank's digital transformation.

Adil Chowdhury, managing director of National Bank PLC, inaugurated the new system at the bank's head office in Dhaka on Tuesday, according to a press release.

In his remarks, Chowdhury emphasised the transformative nature of the milestone. "With the introduction of Remittance Cash Payment Automation, National Bank has taken another significant step toward technology and modernisation."

"From now on, customers will be able to receive remittance funds sent by their loved ones from any branch or sub-branch of National Bank in the shortest possible time. Additionally, this automated process will ensure complete accuracy and the fastest reconciliation."

The new system is set to dramatically enhance the customer experience for millions of remittance beneficiaries, ensuring faster turnaround, improved service quality, and hassle-free remittance payments nationwide.

Kazi Kamal Uddin Ahmed, deputy managing director (in-charge), and Milton Roy, head of the foreign remittance division and retail liability department, highlighted the bank's expanding technological capabilities and reaffirmed National Bank's strong performance and leadership in the remittance sector.

With this launch, National Bank PLC reinforces its commitment to innovation, service excellence, and building a more efficient, technology-driven banking future for Bangladesh, the release added.